Best Practices and Success Criteria for Leading a Virtual Team
Geographic expansion, advances in technology communications, significant cost-savings, and boundary-less borders have caused a surge in virtual teams as a business necessity. But what is required to lead a virtual team effectively? And how do you work through the typical challenges of differences in culture and communication styles? Come learn from our panel about best practices their organizations have implemented to successfully support virtual teams, issues they overcame and the critical competencies required for leading a diverse virtual team to be productive.
• Participants will learn the business challenges of virtual work arrangements, as well as solutions.
• Participants will learn tactics that HR leaders can implement to ensure the strategic and business benefits of virtual work are realized.
• Situations where virtual work might not be a viable solution will be discussed.
• Competencies needed for leading diverse teams will be shared.
Moderator: Tom Darrow, SHRM-SCP, SPHR, Founder & Principal, Talent Connections, LLC and Career Spa, LLC
- Marlo Gillette, PHR, SHRM-CP, Senior Manager, Talent Acquisition and Employee Relations, NASCO
- Vicki Flier Hudson, Chief Collaboration Officer, Highroad Global Services, Inc.
- Faye A. Sisk, Ph.D., Professor of Management, Stetson School of Business and Economics, Mercer University - Atlanta Campus
- Deidre Williams, Manager - Virtual Training, Aflac
Thomas M. Darrow is the Founder and Principal of Talent Connections, LLC. Since 1999, the Atlanta based professional services firm has specialized in recruiting—including recruitment process outsourcing (RPO), executive search, HR consulting, and contract recruiting. Talent Connections was named in 2007 and 2008 to the Inc. 500 list of America’s fastest growing private companies for realizing 1700% revenue growth. In March, 2009, Tom teamed with nationally recognized recruiting and career transition experts to launch Career Spa, LLC. The career transition company is revolutionizing the way unemployed and misemployed workers are equipped to assess and proactively manage their career transitions. Tom has over 27 years’ experience in the Human Resources and Recruitment profession -- including 9 years with the global professional services firms of Price Waterhouse (now PricewaterhouseCoopers) and Andersen Consulting (now Accenture). He is a member of the Society for Human Resource Management (SHRM) and the Atlanta Chapter (SHRM-Atlanta). In 2015 he received the SHRM-Atlanta Lifetime Achievement Award and was named the HR Leader of the Year by the SHRM Georgia State Council. At the National level, he is Chair of the SHRM Foundation Board of Directors and served on the SHRM Staffing Management Special Expertise Panel from 2005-2008, and on the Cost per Hire (CPH) Standard Taskforce. Tom earned a Bachelor of Business Administration degree in Accounting from the University of Notre Dame.
Marlo Gillette is the senior manager, Talent Acquisition and Employee Relations for NASCO, a healthcare IT company exclusively serving the Blue Cross and Blue Shield companies. She oversees all selection, on boarding, retention, performance and off boarding of all employees. Over the past 9 years, Marlo has overseen tremendous growth where we have grown more than 200%, hiring the best and brightest. She has worked with the business to create competency models for each level of position in the business, created a toolkit for managers to help manage the performance of their employees and led an initiative to help make teleworkers feel more connected, just to name a few. She partners with the business and gains their input before recommending a direction, which allows proper buy in and success for the new endeavor. Prior to NASCO, Marlo led the HR function of a subsidiary under the Adecco family of companies. She was responsible for all aspects of Human Resources from compensation, benefits, organizational development and design, to Talent acquisition and employee relations. Marlo enjoys providing HR consulting on a pro bono basis to the Vine Community Church, a Cumming based non-profit. She is also a Certified HR professional and strategic workforce planner, and holds a Masters degree in Industrial/Organizational Psychology.
Vicki Flier Hudson is the Chief Collaboration Officer and keynote speaker for Highroad Global Services, Inc, a company offering cross-cultural training and coaching for global virtual teams, expatriates, and leaders across borders. Vicki has helped countless mid to large-sized corporations have successful operations between Asia, Europe, and North America. She delivers high-impact, interactive presentations and webinars that build global collaboration. She is the author of the book Zen and the Art of Offshoring: How to Build a Collaborative and Profitable Team with Your Partners in India, and a recipient of Kennesaw State University’s Instructor of the Year award for International Programs. She is an active member of the Society for Intercultural Education, Training and Research (SIETAR), Japan-America Society of Georgia, and the Technology Association of Georgia (TAG), and served on the Board of Directors for the Georgia Indo-American Chamber of Commerce. She currently serves on the Board for the TAG's International Business Society.
Dr. Faye Sisk is a Professor of Management. She joined the Mercer faculty following a successful career in business. Her position was as Executive Director for Research and Development at HBO and Company (HBOC)/ McKesson. While at HBOC she was also Director of Industry Marketing. She was a member of the management team that implanted quality and team development and received company recognition for her leadership in company transformation to team decision making. Prior to joining HBOC she was a consultant with IMS America and worked with over 2500 hospitals nationally. Her federal clients included the CDC, HHS, NIDA and the DEA. She has consulted both in the United States and globally. Her engagements include human resource issues, operations optimization, strategy and board development and team development. Dr. Sisk served as the Director of the Executive MBA Program, the Professional MBA program, the Masters of Business Administration program and the Health Care Management programs. She teaches in both the undergraduate and graduate business programs, including courses in management and strategy. Her academic research interests include employee development, human resource optimization, quality management, corporate responsibility, and strategy. Dr. Sisk received the professional achievement award from Women Healthcare Executives of the American College of Health Care Executives. She was recognized as the Stetson School of Business and Economics Faculty of the Year. She is a senior fellow for the Healthcare Information Systems Society. She was elected to Beta Gamma Sigma Business Honor Society and Phi Kappa Phi. Her doctorate is from the University of Florida where she was a Kellogg Fellow.
Deidre N. Williams possesses over 15 years in corporate learning and development; her keen proficiencies include a diverse background, specializing in learning and development training strategies and solutions, project management and business development. Throughout her diverse career, she has served in key leadership positions overseeing both domestic and international business endeavors with industry innovators such as pharmaceutical giant Merck & Co., Intrepid Learning Solutions, a pioneering firm leading learning and development solutions world-wide and Total System Services, Inc., the second-largest card processor in the world. In 2014 she joined AFLAC Worldwide Headquarters as a Product Training Manager where she very quickly established strategic alliances enabling her team to work in tandem with critical business partners (Product Development, Product Marketing, Insights, Sales Training, Competitive Intelligence and Asset Management and Compliance) in order to increase learning optimization enterprise wide. Having acquired additional responsibilities within her wheelhouse, in 2016 she was named as Aflac’s National Sales Training’s Virtual Training Manager, responsible for overseeing and executing the design, development and deployment of robust learning solutions in support of new and innovative initiatives to the marketplace via blended virtual modalities for Aflac’s field force education and adoption.Deidre received her BA in English Literature from Georgia Southern University and her Master’s Degree in International Relations - Political Economics, from Troy State University.
The Power Breakfast event is free to SHRM-Atlanta members and $50 for non-members. As a non-member, if you plan on attending all 3 Power Breakfast meetings in 2016 it would cost you $150. A SHRM-Atlanta membership is only $135 so why not JOIN TODAY and attend these meetings at no charge!
7:00 - 7:30am - Registration, Networking & Breakfast
7:30 - 9:00am - Announcements & Panel Discussion
Registration Deadline: May 15, 2016
Cancellation Deadline: May 10, 2016
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