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Business Acumen

Breakthrough HR: How Disney Launched the Workforce of the Future

Yvette Montero Salvatico, Managing Director, Kedge, LLC (Kissimmee, FL)

Tuesday | 10:30 - 11:30 AM | Ballroom A

Facing the need to plan for a very different workforce in the future, Walt Disney International (WDI) established a foresight competency across its global regions representing 23 countries. Through the creation of a global futures team and roll-out of an extensive training program, WDI was equipped with tools to create the organizational culture necessary for lasting change. As a partner to this work, Yvette will share how the combined impact of focused resources, executive support and a powerful toolkit has resulted in a truly transformative effect, redefining legacy processes and challenging conventional thinking to create a more resilient organization.

Learning Objectives:

  • Explore how a leading organization positioned HR to serve as the strategic partner of choice through creating a global foresight practice.
  • Understand how trends around the workforce of the future will completely reframe the talent landscape.
  • Learn how you can stop planning for the workforce of the future and instead CREATE it.

Yvette Montero Salvatico is principal and managing director at Kedge, a global strategic design, foresight, creativity and innovation consultancy. She is also a founding instructor at The Futures School (TFS)–a three-day, project-based foresight program. Holding a Bachelor’s Degree in Finance and an MBA from the University of Florida, Yvette has over 15 years of corporate experience with large, multi-national firms such as Kimberly-Clark and The Walt Disney Company. Before joining Kedge in early 2012, she led the effort to establish the Future Workforce Insights division at the Walt Disney Company, identifying future workforce trends and leveraging foresight models and techniques to assess potential threats and impacts, emerging ideas and exciting opportunities for the organization. With membership in organizations such as Society for Human Resource Management (SHRM), Association for Talent Development (ATD), Association for Professional Futurists (APF), and World Futures Society (WFS), Yvette is an experienced and polished speaker, leadership coach and consultant, addressing large audiences and organizations on topics such as business policy, talent, work, diversity, career management, strategy, innovation, foresight and futures thinking. Her work was most recently published in ATD’s TD at Work July 2015 edition, “The Futurist Leader.”

The Power of the Story

Diane Tuccito, SPHR, VP of HR, Flex HR (Atlanta, GA)

Tuesday | 10:30 - 11:30 AM | Room 104

As an HR professional you are presented with a wide array of issues. These come from various parts of the business and you are expected to come up with solutions. Understanding the business issues, you do the research; excel modeling; ROI calculation and PowerPoint decks. You meet with the leadership team and present your business case, but they still do not support your recommendation. Where did you go wrong? It could be in the way you develop and tell your story. Learn the essential elements of effective story telling that will enable you to engage and sell your audience.

Learning Objectives:

  • Understand the importance of articulating the critical need.
  • Eliminate of superfluous information.
  • Engage your audience in your story.

Diane Tuccito has over 25 years of executive level global HR experience and applies this experience and knowledge to design solutions for her clients’ issues. She has been the top HR executive for companies in diverse industries. Diane has a strong business acumen that enables her to align HR solutions with the business strategy. Diane has been recognized as a leader in the HR profession and has received the Lifetime Achievement Award from SHRM-Atlanta and the Pinnacle Award from SHRM National. She supports the profession through her volunteer leadership roles which include committee chair for SHRM National and president and board member for SHRM-Atlanta. Diane received her BS from New York Tech and her MBA from Mercer University and has her SPHR, CCP and GRP. As vice president of human resources at Flex HR, Diane provides clients with strategic HR solutions for their talent issues. She offers her clients the benefit of her vast knowledge and experience to efficiently and effectively manage all aspects of human resources. Diane also helps her clients with specific HR projects including but not limited to organizational design, competency modeling, HR analytics and dashboards, compensation and total rewards strategies and incentive plans, HR policies & procedures, leadership and employee development, employee engagement and survey design, HCM system selection and implementation, executive and career coaching and outplacement

The Good, the Bad, the Ugly & the Awesome: A Crash Course on Becoming an HR “Solopreneur” 

Sheree Knowles, Founder & Chief HR Officer, HR Knowledge Source (Marietta, GA) 

Tuesday | 10:30 - 11:30 AM | Room 105

Making the leap from corporate HR to consultative HR can be scary, but it is possible! Tired of the red-tape & politics of corporate America? Feeling stuck in a dead-end job? Hoping to do something more creative in 2016? Looking for flexibility & time-freedom? Looking for something to bridge the gap on your resume while you’re searching for a new career? If so, human resources consulting may be a great option for you.  

Being a great HR practitioner is only one step towards having a successful HR consulting career; in fact, it’s not even the first step. During this fun and interactive session, you will receive a crash course on HR consulting and entrepreneurship. You’ll learn the real deal about being a HR consultant--the good, the bad, the ugly and the awesome. You’ll have an opportunity to see if you really have what it takes to step into the world of entrepreneurship. You’ll also walk away with proven tips to help you start and maintain a successful HR business. And guess what? You don’t necessarily have to quit your day job to do it. 

Learning Objectives: 

  • Receive an honest glimpse inside the business of HR consulting.
  • Assess entrepreneurial competencies.
  • Learn the fundamentals of becoming a HR entrepreneur.

Sheree Knowles is a talented executive with over 22 years of human resources leadership. She is the founder and chief human resources officer for HR Knowledge Source, a human capital consulting firm. She has served in senior-level roles for companies with regional and national geographic footprints, most recently as the vice president of human resources for a $1B professional services firm in Atlanta, GA. Prior to a career in human resources, Sheree worked in case management and supported several non-profit initiatives. Sheree is actively involved in several professional and charitable organizations including the Cobb Chamber of Commerce, West Cobb Business Association, Human Resources Leadership Forum (HRLF), Society for Human Resource Management (SHRM), the Urban League of Greater Atlanta and many others. She serves as the senior vice president/chief operations officer for the National Association of African American in Human Resources (NAAAHR) Atlanta Board of Directors.

How to Keep Your Head When Your Hair is on Fire

Eric Spencer, COO, SkyeTeam (Erie, CO) 

Tuesday | 11:45 AM - 12:45 PM | Ballroom A

Have you ever been in a conversation that started to heat up and later you thought "why didn't I do this" or "why didn't I say that"? When confronted with stressful situations, our inherent tendency is to do more of the same - only harder - and to react blindly. There is science behind our reactions; understanding the science allows us to leverage our emotions rather than stifling them. 

Learning Objectives: 

  • Understand the science behind emotions and the fight or flight response.
  • Identify the business impact of toxic behaviors and inappropriate reactions in the workplace.
  • Identify strategies to ensure that you are your best when circumstances may lead you to be at your worst.

Eric Spencer, COO for SkyeTeam, is a proven leader with more than eighteen years building and shaping human resources organizations. His experience includes human resources, executive and leadership development and organizational effectiveness to talent acquisition, performance management, M&A and integrations work. He has designed, developed and delivered human resources and leadership programs of varying complexity — from simple coaching courses to complete concepts – for organizations ranging from start-ups to Fortune 100 companies. Prior to joining SkyeTeam, Eric served in leadership capacities at P3 Group, 3C Network, Local Matters, Level 3 Communications, and Target Corporation. His experience with organizations of varying sizes and business life cycle stages has provided him with a rich set of human resources and training and development experiences. Eric holds a Bachelor’s Degree in Management from Arizona State University, and an MBA from Virginia Tech. He is an avid musician and spends his free time writing, recording and performing. 

Elevating Employee Engagement

Seth Davies, Managing Partner, Competitive Solutions, Inc. (Alpharetta, GA)

Tuesday | 11:45 AM - 12:45 PM | Room 104

One of the hottest topics for leaders today is around employee engagement. Nearly everyone is attempting to measure, track progress and create the best possible work environment to improve engagement levels and in turn boost overall performance. To sustain a culture of accountability, an organization must create, document and audit business systems that support an accountability mindset.

Unfortunately, many organizations fail to view Employee Engagement as a key business process. Failure to design and deploy sustained processes often results in an organization continuing to operate in a "blame" mode that is perceived by the workforce as a lack of true commitment to the culture of accountability. This presentation is dedicated to visible and auditable systems essential to sustain business acumen and urgency. By utilizing action registers in order to build trust, elevate performance expectations and ensure outcome driven meetings.

Learning Objectives:

  • Learn to drive business objectives down from the top-level management to the hourly employee.
  • Learn to establish expectations and auditing procedures to drive measurable results throughout the organization.
  • Learn to execute an action plan that directly impacts each echelon of the organization by holding people accountable for results within their realm of responsibility.

Seth Davies, as managing partner of Competitive Solutions, Inc., runs the day to day operations of the Atlanta office. Seth is a popular speaker at human resource, operational excellence and quality conferences. He believes organizations today must create and sustain a culture with three non-negotiable attributes. Those attributes include: a sense of urgency, a clear and concise business focus and leadership driven, shared accountability. He has assisted a wide variety of organizations in the development of their key business metrics, documented communication strategy and established collective accountability across the company. Organizations Seth has worked with include Pfizer, Genentech, Genzyme, Goodwill Industries, Revlon, Michelin Tire, Gerber Legendary Blades, National Institute Severely Handicapped (NISH), and several Army Depots.

HR Career Management: Key Lessons Learned in Managing Your HR Career

Randy Patterson, Chief Human Resources Officer, BlueLinx (Atlanta, GA) 

Tuesday | 2:00 - 3:00 PM | Room 104

Ambitious and unselfish HR professionals are often too busy focusing all of their time and energy towards developing and planning the careers of others and usually miss the opportunity to effectively manage their own careers. This might remind you of the near 500 year-old saying, “the cobbler’s children often go without shoes”. Randy will share a framework for managing your career in human resources that is based on twenty years of experiences and observations in growing, planning and enjoying a career in HR.  

Learning Objectives: 

  • Establish a comprehensive foundation and framework that can serve as the secret sauce for a career-long sense of well-being, success and happiness.
  • Identify the knowledge and perspective it will take to improve your performance and grow your career.
  • Understand how to leverage and harness what motivates and inspires you to make critical decisions regarding your career.

Randy Patterson is a leader with twenty years of experience leading HR from the company, business unit or divisional levels for publicly held domestic and global companies. Randy’s expertise includes staffing, talent management, compensation, organization design, leadership development, executive coaching, organizational effectiveness, HR shared services and employee engagement. Randy serves as the chief human resources officer for BlueLinx (formerly Georgia Pacific Distribution), a leading distributor of building products across North America. Randy has also served in various other HR leadership and transformational roles throughout his career with several leading Atlanta-based organizations, including SunTrust Bank and The Home Depot. Randy was selected in 2015 to join Leadership Atlanta, the oldest sustained community leadership program in the nation. Randy was also recognized as one of the top 40 leaders under the age of 40 by the Atlanta Business Chronicle.  

Randy holds a bachelor's in business management and a master's in business administration from Georgia State University. Randy currently serves on the Board of Trustees for the Chattahoochee Nature Center in Roswell, Georgia, also as co-chair of the Annual Corporate Eco Challenge, helping educate Atlanta corporations about one of Atlanta’s most precious resources, the Chattahoochee River and Watershed. Randy also serves an advisory board member for SHRM-Atlanta. Randy previously served as a member of the board of directors of Georgia State University’s Alumni Association.

Driving Associate Commitment

Tom Spahr, Vice President of Learning & Development, The Home Depot (Alpharetta, GA) 

Wednesday | 11:45 AM - 12:45 PM | Ballroom A

How does associate engagement help drive key business metrics? This session aims to cover the journey that the human resources team took to identify the correlation between associate commitment and business results. It will also go over how the key drivers of commitment were identified, how associate commitment is measured, and how HR and business processes are being re-focused using this information.  

Learning Objectives: 

  • Learn why correlating associate commitment to key business measures is important. 
  • Learn how to integrate associate commitment drivers into HR and business process.
  • Learn how Home Depot measures and drives associate commitment.  

Thomas Spahr is vice president of learning and development. He is responsible for the design and delivery of the company’s training and development programs. This includes operations, systems, customer service and product knowledge training as well as leadership training and executive development for all store, supply chain, field and corporate positions. Tom joined the company in 2000 as divisional human resources manager. He has held roles of increasing responsibility including director of talent management, director of human resources, vice president of human resources for the northern division and vice president of learning. Most recently, he was vice president of talent management and organizational effectiveness. Prior to joining The Home Depot, Tom held various leadership positions within human resources and operations at national home improvement retailers Builders Square and Wickes Lumber Company. Tom has a bachelor’s in communications from the State University of New York at Albany.

HR Analytics: Deriving Value from Data

Tracey Smith, President, Numerical Insights LLC (Charlotte, NC) 

Wednesday | 11:45 AM - 12:45 PM | Ballroom B

HR Analytics is the second highest capability gap in HR and is a crucial skill set in HR’s evolution from reactionary service provider to strategy partner. In this session, Tracey will demonstrate how to use analytics to derive value from data, how to make better talent decisions, and how to connect HR data to business outcomes to raise the profile of HR.  

Learning Objectives: 

  • Assess the maturity level of HR Analytics in your own organization.
  • Select the right metrics and HR Analytics technology to best suit your needs.
  • Determine the steps for performing an effective analysis.
  • Connect HR results to business results.

Tracey Smith has been recognized as one of the "Top 50 Global Influencers in HR Analytics." Specializing in both analytics and strategic workforce planning, she has helped well-known companies in the U.S., Canada, the UK and Europe plan and execute their strategic HR initiatives. From strategic planning to hands-on analytics projects to technology assessments, Tracey has worked with companies in multiple industries and multiple countries to turn analytics into business value. Tracey's career spans the areas of engineering, supply chain and human resources in the automotive, retail and transportation industries. Prior to launching her own consulting practice in 2013, Tracey led the global strategic workforce planning initiative for FedEx Express World Headquarters. Previous positions also include leading process improvement projects in supply chain and creating mathematical simulations of engineering products. Tracey holds a BMath degree in Applied Mathematics and a MASc degree in Mechanical Engineering from the University of Waterloo, Canada specializing in numerical modeling. She also holds an MBA from Texas Christian University in the U.S. specializing in forecasting. 

CRAVE Your Goals! Five Steps for HR Professionals to Reduce Stress and Get Things Done

Tricia Molloy, Leadership Speaker and Author, Working with Wisdom (Marietta, GA) 

Wednesday | 2:00 - 3:00 PM | Room 104

Did you know that universal laws are always at work to support or sabotage our success? This includes laws like "the universe abhors a vacuum" and "what you focus on expands." This session illustrates how to capitalize on these laws to reduce stress and achieve our professional and personal goals more quickly and easily.  

The speaker aims to inspire attendees to be more positive and focused by following the five-step CRAVE system: Clean out the clutter to create the clarity and space to accomplish your goals, raise your energy to maintain a positive attitude, affirm success to remind you what you know to be true and counter negative messages, visualize your goals through a three-step process and express thanks to focus on what's going right and show appreciation to others for supporting your success. 

Learning Objectives:  

  • Create affirmations (or positive self-talk) to dispel fear and stress and support your success.
  • Practice visualization to increase confidence and focus before meetings and presentations.
  • Use gratitude to transform challenging work relationships.

An acclaimed corporate leadership speaker, Tricia Molloy is an expert on developing a positive mindset to reduce stress, improve work-life balance and achieve goals. She specializes in empowering emerging women leaders and often speaks at company Women’s Leadership Forums. Organizations like Marriott, Verizon, Walmart and the Network of Executive Women hire her to inspire their people to perform at their best every day. Tricia is the author of Working with Wisdom: 10 Universal Principles for Enlightened Entrepreneurs and a mentor for professional women who crave more success at work and in life.