9:30am – 10:30am: Are You Keeping Pace with Evolving Times? Managing the Flexible Workforce
Speakers: Marlo Gillette, SHRM-CP, PHR, Senior Manager, Talent Acquisition and Employee Relations, NASCO & Barbara Bell-Dees, VP of Human Resources and People Services, NASCO
Having workplace flexibility programs in place has become an "expected" benefit for candidates and employees alike and is a key component in attracting and retaining the best talent. Ongoing management of these programs requires flexible support and structure surrounding your company's practices. This necessitates a partnership between the business units and the HR team to ensure that the support structure changes as business needs and technology evolve. Workplace flexibility options can be aligned with other programs to help your employees balance their work and life, as well as reduce stress in the workplace. Keeping flexible work options up to date for an evolving workforce is essential in today's environment.
- Think strategically about what to consider for your culture to determine which type of method works best.
- How to evolve in managing flexibility while maintaining performance and business stability.
- Understand how technology plays a key role in your company's ability to ensure continuity in support of flexible work options.
Marlo Gillette is the senior manager, Talent Acquisition and Employee Relations for NASCO, a healthcare IT company exclusively serving the Blue Cross and Blue Shield companies. She oversees all selection, on boarding, retention, performance and off boarding of all employees. Over the past 9 years, Marlo has overseen tremendous growth where we have grown more than 200%, hiring the best and brightest. She has worked with the business to create competency models for each level of position in the business, created a toolkit for managers to help manage the performance of their employees and led an initiative to help make teleworkers feel more connected, just to name a few. She partners with the business and gains their input before recommending a direction, which allows proper buy in and success for the new endeavor. Prior to NASCO, Marlo led the HR function of a subsidiary under the Adecco family of companies. She was responsible for all aspects of Human Resources from compensation, benefits, organizational development and design, to Talent acquisition and employee relations. Marlo enjoys providing HR consulting on a pro bono basis to the Vine Community Church, a Cumming based non-profit. She is also a Certified HR professional and strategic workforce planner, and holds a Masters degree in Industrial/Organizational Psychology.
Barbara Bell-Dees is the VP of Human Resources & People Services at NASCO. Barbara is charged with formulating the company's strategy for ongoing integrated talent management. She is focusing on developing NASCO's major competitive differentiator – its people. She has over twenty five years of experience in HR management and administration. Barbara has been with NASCO for eight years and has overseen the company’s exponential growth from 239 to 700 associates. In April, 2012, 2013, and 2014 NASCO was recognized by The Atlanta Journal-Constitution as one of the Best Places to Work in the mid-size market. Also in 2014, NASCO was named as a local winner of the When Work Works award recognizing exemplary employers for creating effective workplaces to increase business and employee success.
11:00am – 12:00pm: Corporate Culture: Strategies that Drive High Performance and Business Results
Speakers: Lyn Turknett, Co-Founder & President, Turknett Leadership Group, Robyn Smith, VP of HR, Jackson Healthcare & Nanci Lamborn, Global Head of HR, eVestment
Corporate culture is a critical component of any successful organization. This session will address key questions about culture, such as - What does the latest research tell us about the impact of culture on the bottom line? How does culture support an organization’s strategy and brand? How does HR impact culture? What are the key drivers of culture change? How might cultures that support innovation, collaboration, safety, efficiency, or customer focus differ? What are the levers for driving culture change? Learn the answers to these questions and more from an expert in Cultural Assessment and Change. You will also hear from a panel of current HR Leaders as they tell their organization’s “culture story” and how HR can utilize the power of culture to positively impact the business.
- Five cultural characteristics all organizations need
- Top ways HR can support culture change
- How culture can drive attraction and retention of key employees
- Why culture needs to align with brand and organization strategy
Carolyn “Lyn” Turknett is co-founder and President of Turknett Leadership Group, an Atlanta-based consulting firm providing leadership and organization development services to companies in a variety of industries. She has more than 20 years of experience in management and leadership consulting. The focus of her work is character in leadership, organization assessment and change, women in leadership, and executive team development. Ms Turknett was named the “2015 Woman of Purpose” at United Way of Greater Atlanta’s Leading a Life of Purpose event. She was also selected as a recipient of the 2015 “Women Who Mean Business Award" by the Atlanta Business Chronicle's program to honor Atlanta's most influential business women who've made a difference in their communities, blazed a trail for others, and are leaving an incredible mark on business in Atlanta. See Lyn’s full bio here.
Nanci Lamborn is the Global Head of Human Resources for eVestment, Inc., the global leader in institutional investor data and analytics. The fast growing Atlanta-based FinTech firm has placed six years running on the Atlanta Journal Constitution Top Atlanta Workplaces list and the 2015 Fortune Best Companies to Work for in America list. At eVestment, Nanci has been responsible for HR strategy while managing multiple successful acquisitions to take the company from 48 employees to over 350 around the world today. She was selected earlier this year to join SHRM at their national headquarters along with 45 other professionals around the globe to develop exam content for future SHRM certifications. Her workplace engagement and cultural strategy content has been quoted by Workplace Dynamics, the Atlanta Business Chronicle, and on Business Executive Radio Exe’s SME showcase. In addition to holding her Bachelor’s degree in Human Resources Management, she holds both the SPHR and the SHRM-SCP certifications. She relaxes by camping, performing music, and enjoying time with her extended Atlanta family.
Robyn Smith, Vice President of Human Resources at Jackson Healthcare, has spent the majority of her career creating healthy, inviting and enlivened organizational cultures. She has a deep understanding and commitment to people and the value they bring to the organization. Over the past 20 years, as a seasoned HR professional, Robyn has built a diverse portfolio of HR expertise, managing increasingly complex responsibilities in various industries both nationally and internationally. In her executive role at Jackson Healthcare, Robyn leads all aspects of Human Resources for the company. She has oversight for the Human Capital Management system and developing and shaping employee relations and employment policies and practices. Additionally, Robyn manages the benefits and compensation programs for the organization and has oversight for compliance with federal and state regulations. Most importantly, Robyn participates with the executive team in guiding the strategic direction of Jackson Healthcare. Prior to joining Jackson Healthcare, she served as Vice President of Human Resources for a global software company. Robyn has also served in HR capacities for a physician’s practice management company, as well as in the staffing industry. She is a graduate of Kennesaw State University with an emphasis in Management and Human Resources and a member of the Society for Human Resource Management (SHRM). Robyn is particularly proud of her role as a Culture and Wellness Ambassador for Jackson Healthcare which has won First place for The Best Places to Work in the large company category for 2014 and 2015 and First and Second place for the Healthiest Work Place in Atlanta for 2015, and 2016!
1:45pm – 2:45pm: Millennial Careers: 2020 Vision
Speaker: Dana Meyer, Manager, Talent Engagement Solutions, ManpowerGroup
By 2020, Millennials will make up over a third of the workforce. To help employers better understand this generation's attitudes and career goals, ManpowerGroup carried out quantitative research across 25 countries, surveying 19,000 Millennials. The research shows the time is ripe for employers to take a fresh look at their people strategies to align with changing attitudes in the workforce.
Based on this new, proprietary research and our hands-on experience working with dozens of clients across multiple industries, we’ll provide practical advice for employers on attracting, retaining, developing, and motivating the best Millennials for the 21st century workforce.
- Understand what defines the Millennial generation, who they are, what drives them, and how they differ from other generations
- Learn ways to source, attract, and recruit Millennials
- How NOT to lose yourself, your brand, or your culture while adapting for the Millennial generation
Dana Meyer leads the ManpowerGroup Solutions RPO candidate engagement and social recruiting practice as Manager of Talent Engagement Solutions. In her role, she consults on, creates, and delivers client solutions to attract and engage candidates. With a background in marketing, communications, public relations, and social media, her main areas of focus include employment branding and employment value proposition, social media and social recruiting, email marketing, talent communities, content marketing, digital and social advertising, recruitment marketing, mobile recruiting, and event promotion. Her ability and experience working within marketing agencies, non-profits, recruitment teams, and start-up organizations has enabled her to bring a unique perspective to talent acquisition: identifying ways to utilize marketing techniques in the human capital space and train recruiters to incorporate these skills into their daily roles.
3:00pm – 4:00pm: How EQ Can Drive the Bottom Line
Speakers: Patrick Lynch, President, The Frontier Group & Dawn Cook, Executive/Leadership Coach, DayBreak Enterprises
What does a company culture inclusive of emotional intelligence (EQ) look like, and why does it matter to the bottom line business results?
We will look at a few of the key factors that are identified in the Deloitte study “Global Human Resource Trends – Engaging the 21st Century Workforce” as being critical for leadership development and how each has a strong EQ component.
Through relevant examples, the presentation will show how EQ has been used to deliver real results by measuring, coaching and measuring again against key business metrics. Also, the presenters will examine why EQ is a critical mindset and skill set for the HR leader who must use it to govern how to design overall strategy to improve the challenge of “Lead and Develop.”
- Explain what emotional intelligence (EQ) is and how it impacts the bottom line
- Relate today’s biggest workplace issues to lack of EQ competencies
- Identify the competencies necessary for HR professionals to influence management to incorporate EQ into corporate strategy
- Make the business case for incorporating EQ the organization’s key business metrics
Patrick Lynch is the President of The Frontier Group, a human capital management consulting firm that provides outplacement, executive coaching and spousal relocation solutions. The Frontier Group has had great success in having EQ as a core component of their Executive Coaching protocol. Patrick is an active SHRM-Atlanta volunteer. He serves as the Co-Chair for the 21st Century Leaders program and is a Committee Member of the SHRM-Atlanta Career Connections group.
Dawn Cook has over 25 years of demonstrated excellence in leadership development of executives and teams via facilitating business and personal skills development workshops, performing executive coaching and consulting with clients on their developmental needs. Her vast experience includes working with such companies as Cox Communications, Fox Sports, Towers Watson, Girl Scouts and HD Supply. Certified in Emotional Intelligence (EQ) by 6 Seconds, the Institute for Health and Human Potential, and TalentSmart, Dawn incorporates EQ into much of her coaching and training. She completed Coachville’s Certified Coach training in 2002, being personally trained by the ‘father of coaching’ Thomas Leonard. Dawn has spent over 1,500 hours coaching executives and teams to a higher standard of performance. Her training and successful track record have positioned her as an expert in the field of emotional intelligence and leadership development.