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Business Acumen

From 17 to 70: Using HR Analytics to Manage and Make the Most of the Modern Workforce

Paul Burrin, Fairsail

SHRM Competencies:

  • Leadership & Navigation
  • Business Acumen
  • Relationship Management
  • Critical Evaluation
  • Global & Cultural Effectiveness
  • Communication

Managing a modern workforce — remote mobile and multigenerational — can be complex and time-consuming ensuring disparately located employees have the support and information they need in their daily jobs. Discover how people analytics (real-time actionable workforce insights into your current workforce) can help to predict and model scenarios and outcomes for ultimate people and business performance. Gain insight into results from Fairsail's recent survey of global HR leaders which uncovered the challenges and opportunities of managing the multi-generational workforce. From onboarding to performance management and offboarding learn how company leaders benefit from leveraging real-time people analytics to get smarter about their people and correlate business impact to HR programs.

Learning Objectives:

  • Discover how leveraging people analytics — real-time workforce insights into the current workforce — revolutionizes the way organizations use information enabling them to know as much about their people as they know about their customers
  • Explore how by combining internal and external information not typically available to HR about their people organizations can spot underlying workforce trends mitigate problem areas and encourage positive behaviors from their workforces
  • Implement technology to discover hidden patterns in data, predict future trends and gain new insights to make better informed people decisions in order to get the best from a multi-generational workforce

Paul Burrin: Paul is a senior executive for Fairsail, is a progressive business development expert focused on the forces changing the nature of work, the workplace, and the rise of the modern workforce. Burrin is an active blogger, editor and contributor on how these changes have a profound impact on both professional and personal lives requiring a potentially disruptive shift in management leadership styles and technologies to keep people and teams engaged by delivering consistently great workforce experiences.

Go Beyond the Data: How to Use Compelling Stories to Persuade

Matthew Frankel, MBA, CPSM, Speechworks

Applies to: All HR Professional Levels

SHRM Competencies:

  • Business Acumen
  • Leadership & Navigation
  • Communication

For all of the value that data can provide your listeners it also brings a daunting challenge: how do you present complex information in a way that doesn't drag the life out of a conference room? The reality is most business presentations are painful, data-filled PowerPoint-driven exercises in madness for listeners. This highly interactive workshop offers participants the chance to explore problems related to relying on data alone to convey messages, how to overcome those challenges by using stories and other evidence, and how to maintain credibility in the face of challengers and skeptics. Speakers who can do this effectively have the ability to connect with their listeners, inspire confidence, and enhance their own credibility.

Learning Objectives:

  • Gain a clear sense of why verbal communication is not a good medium for data transmission
  • Learn how to bring their data to life and illuminate it by using stories examples and analogies
  • Learn how to defend their data and enhance their own credibility when faced with challengers and skeptics

Matthew Frankel: As a seasoned communications coach and trainer, Matt's passion lies in helping professionals who deal with complex technical subject matter to communicate their messages in a way that is simple, persuasive and inspires confidence from their listeners. His varied training experience includes serving as an advanced pilot ground instructor, graduate teaching assistant, corporate sales trainer, and executive coach. Prior to Speechworks, Matt spent nearly a decade leading the marketing and sales training efforts for a top-100 design firm.

Upping Your HR Game -- Leadership Paradoxes to Grow Your Strengths

Laurie Genevish, The Performance Difference, LLC; Mike Mattingly, Marlin Business Services Corporation

Applies to: Mid-Level and Senior HR Professionals

SHRM Competencies:

  • Leadership & Navigation
  • Business Acumen
  • Relationship Management
  • Critical Evaluation
  • Global & Cultural Effectiveness
  • Communication

As HR continues to evolve in terms of what is demanded of it, HR staff often receive less development than other business areas. We have conducted HR searches of internal candidates and often find we need to execute external searches because of a lack of development. We have also seen HR leaders not grow with the business sufficiently and as a result, they are replaced for the next leg of the journey. This session is intended for human resource professionals who are or aspire to be senior HR laeaders. HR is often the most trusted advisor to senior leaders andoffers a deeper understanding of the culture as it understands the politics across divisions with the board and within the community. It offers a unique perspective on the organization and deserves to be invested in just as much as other functions.

Learning Objectives:

  • Consider how top HR roles are evolving
  • Define the traits needed to be a successful Senior HR Leader
  • Analyze your strengths and gaps related to the Senior HR leader benchmark

Laurie Genevish: Like you award-winning consultant and speaker Laurie Genevish has dealt with leadership and employee issues over the years. Asking questions like, ”Why won't they do what I ask?”, “Do I have the right people who can bring the company forward?” and, “Are my top performers thinking about leaving?” Laurie has more than two decades of coaching speaking, and, more importantly real-life business experience. Her approach will help you motivate your talent workforce in a new way. Laurie shares with her audiences that as a leader you want to build a workforce that is mutually beneficial for you and your employees. Laurie created The Performance Difference LLC a consulting firm that makes a difference in the performance of companies and individuals. They do this through workforce analysis coaching and talent development. Her successes include work at The Home Depot, Brinker International, Transamerica, Chick-fil-A and Infor.

The Five Levers of Influence

Heather Stagl, Enclaria, LLC

Applies to: All HR Professional Levels

SHRM Competencies:

  • Leadership & Navigation
  • Business Acumen
  • Relationship Management
  • Consultation
  • Communication

Influencing people to adopt new goals, processes, behaviors, and attitudes is undoubtedly a challenging endeavor. Where do you start? By applying the five levers of influence you can increase your impact and accomplish your objectives. Anything you do to influence others will employ at least one of these levers. If your success depends on other people changing the way they work – processes, behaviors, priorities, attitudes, relationships, and, ultimately results -- you must be able to effectively influence people to make those changes. Join this session to add the five levers of influence to your personal change toolkit.

Learning Objectives:

  • Understand change as the context for influence
  • Learn the five levers of influence
  • Apply the five levers of influence to your own situation

Heather Stagl: As founder of Enclaria, Heather Stagl equips individuals and teams to influence change at work through individual coaching, team workshops, and training programs. Heather is a blogger and host of the Influence Change at Work show on BlogTalkRadio. She is the author of “99 Ways to Influence Change” and the change management toolkit,“The Irresistible Change Guide.” She holds a Bachelor of Science in Industrial Engineering from Northwestern University and an MBA in Leadership and Change Management from DePaul University. She serves on the board of Organization Change Alliance, a learning community of organization change practitioners in Atlanta.