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Talent Acquisition & Retention

ROI by Design

Dr. Laura Paramoure, eParamus

Applies to: Mid-Level and Senior HR Professionals

SHRM Competencies:

  • Critical Evaluation

This session outlines an alternative to the traditional Kirkpatrick and Phillips model of learning measurement. The ROI by Design methodology, which is successfully used by companies in industries such as healthcare, pharmaceutical, financial, and oil and gas, is explored and results from its current application is provided.

This session will demonstrate how trainers can measure Return on Investment (ROI) of training through an innovative new model that connects instructional design components to behavioral changes, allows for evaluation of organizational support/readiness for learning, and results in justifiable outcomes. The process moves beyond the Kirkpatrick levels to provide practical steps in the application of measurement and evaluation. The session shows trainers how to capitalize on current best practices to create the chain of evidence starting with design. It provides the knowledge on what type of data to collect, when/how the data is collected, what you can learn from the data, and how to communicate the results. Following the model enables trainers to practice a powerful and practical way to show their stakeholders the impact of training in an organization. Several case studies showing measurement of both technical and soft skills will be provided.

Learning Objectives:

  • Learn how standardized steps in training design enables the ability to measure training outcomes and succeed in showing training’s impact to the learner, the job and the organization
  • Observe examples of how the measurement methodology is being utilized in organizations to create accountability for results and establish learning organizations
  • Witness training measurement data, including learning, behavior, and analytics currently being generated in organizations and used for decision making

Laura Paramoure, Ed.D., has more than 25 years of academic and private sector experience in organizational development, performance improvement, and training design and delivery. In addition to completing extensive secondary literature reviews Dr. Paramoure conducted primary research to develop thought leadership on training effectiveness and measurement. Dr. Paramoure is the author of “ROI by Design™” (2014); and “Perceptions of T and Non-training Managers of Organizational Impact Measures Based on Design Intent”(2001).

Laura completed her Ed.D. at North Carolina State University with major study in Adult Education and a specialization in Organizational Development, a master’s degree in organizational communication from North Carolina State University and a BBA degree in Marketing from Kennesaw State University.

Lying Liars and the Lies They Lie About - Life as a Professional HR Consultant/Bully Whisperer

Brett Ward, CFI Vice President of Client Relations, Wicklander-Zulawski & Associates Inc.

Applies to: Mid-Level to Senior HR Professional

SHRM Competencies:

  • Ethical Practice
  • Relationship Management
  • Consultation
  • Critical Evaluation
  • Communication

How many times have you been in the middle of a conversation with your employees (colleagues, neighbors, kids etc.) and wondered what percentage of what's coming out of their mouth is in the zip code of the truth? I'm guessing this number is equivalent to the number of times you've been faced with the ever growing “my boss hates me” scenario only to learn a request for effort now equals an unhealthy atmosphere. Want to learn proven techniques by skilled investigators who've conducted thousands of integrity-based interviews around the globe? This is your session. Come learn from the leaders in the industry on how to effectively negotiate during sensitive interviews (workplace investigations).

Learning Objectives:

  • Develop a better understanding of behavioral analysis and its application to multiple interview processes the HR professional needs to be effective
  • Learn how to consistently identify the savvy deceiver without destroying the morale of others involved in sensitive investigations
  • Understand the effective use of behavioral enticement and assumptive questions to elevate the difficulty of rehearsed anticipation to being chastised
  • Learn how professional investigators attack wit with structured non-combative technique

Brett L. Ward: Brett Ward serves as CFI Vice President of Client Relations and is a renowned speaker for Wicklander-Zulawski & Associates Inc. (WZ) who has led over 750 seminars on interview and interrogation techniques for private law enforcement and government entities. Brett also has conducted hundreds of investigations throughout the United States for both the public and private sectors.

The Catastrophic Cost of Quitting: How Organizations and Employees Pay the Ultimate Price

Ben Fanning, MBA, ACC, BF Coaching, LLC

Applies to: Mid to Senior Level HR Professional

SHRM-Competencies:

  • Leadership & Navigation
  • Business Acumen
  • Relationship Management
  • Critical Evaluation
  • Communication

Don't fire another employee or consider resigning until you've heard this presentation. Through this energetic and engaging presentation, you discover a fresh approach to the "stay or leave question". Understanding the cost of quitting is essential because there are financial and human resources at stake!

Learning Objectives:

  • Thoughtfully weigh the trade-offs and costs of staying versus leaving
  • Easily quantify the 3 hidden cost of quitting
  • Apply a simple formula to feel confident in your decision (or help your employee make their decision) to resign or create the job you love

Ben Fanning is Chief Engagement Officer at BenFanning.com and built his consulting and training company to help organizations decrease the catastrophic cost of turnover for both the organization and employee. Ben is the #1 bestselling author of the, "The QUIT Alternative: The Blueprint for Creating the Job You Love...WITHOUT Quitting". The bestselling book has been featured in Forbes, distributed in over 39 countries, and received praise from corporate leaders at DHL, The Sports Authority, Kraft, Carefusion, and Universal Hospital Systems. He is passionate about helping professionals recapture their motivation for the corner office and continues to share his teachings in Forbes, Yahoo! Business, Business Insider, and other publications.

Recruiting as a Partnership

Gerald Stover, Director of Talent Acquisition, Ionic Security

Applies to: All levels of HR Professional

SHRM-Competencies:

  • Business Acumen
  • Relationship Management
  • Critical Evaluation
  • Communication

In Recruiting as a Partnership, Mr. Stover talks about developing partnerships with management from requisition creation to on-boarding to develop a process orientation in your recruiting. Building trust not only with management as internal customers, but with candidates as external customers he will cover strategies to achieve both. He will discuss data driven innovation like the “I want to work for Ionic” job description and how data speaks to executives. During this session, Gerald will show you how he has challenged the norm and been successful and his goal is to provide you with different ideas that you can use or tweak to fit your company’s goals.

Learning Objectives:

  • How to build a recruiting process that works
  • Why on-boarding and orientations leads to retention
  • How to use data to speak to executives
  • Getting creative your internal resources, i.e. job postings

Gerald Stover, Director of Talent Acquisition at Ionic Security, over the course of his career has a track record of entering companies and reducing dependency on agencies, decreasing time to fill and building a process that’s a cultural fit.

Make Your Engagement Levels SOAHR

Lisa Ryan, Gratify

Applies to: All levels of HR Professionals

SHRM-Competencies:

  • Leadership & Navigation
  • Relationship Management
  • Communication

In today’s competitive marketplace, the War for Talent is in full-force – and talent is winning. Organizations no longer have the luxury of being able to choose from a slew of qualified applicants who are chomping at the bit to work there. Because employees realize that they have the power to take their skills elsewhere if they are not getting their need for connection met, leadership teams have to figure out how to keep their top employees from leaving. Creating an authentic culture of engagement requires a real focus on building workplace connections, instead of looking at “employee engagement” as another checkbox to mark off.

According to the Gallup organization, approximately 71% of all staff feel unsupported, detached, or disengaged from their current employer. This trend costs US companies more than $450 billion in lost productivity each year. Although most organizations understand the importance of having an engaged workforce and have developed initiatives to address this, few management teams know how to align their culture with the needs of their employee population. Even when dealing with the reality of limited resources and tight budgets, you’ll walk out of this session with the tools you need to make your engagement levels SOAHR.

Learning Objectives:

  • Develop strategies to retain a high-performing workforce, using internal resources.
  • Assess generational differences in communication styles and get employees effectively talking to each other.
  • Establish an engagement strategy that supports organizational success.
  • Design and implement strategies for increased engagement, retention and recognition.

Lisa Ryan helps organizations develop employee engagement initiatives and strategies that keep their top talent and best clients from becoming someone else’s. She is an award-winning speaker and best-selling author of eight books.

Focusing on strengthening workplace culture, improving employee engagement, and initiating gratitude strategies (“Grategies”) for personal and professional transformation, Lisa’s down-to-earth approach and willingness to share best practices have proven to be a winning formula for her national and international audiences.

Lisa Ryan costars in two films with other experts including Jack Canfield of “Chicken Soup for the Soul.” She holds an MBA and currently serves as President of the Ohio Chapter of the National Speakers Association. She has been blissfully married to Scott Ryan since 1996 and they are the proud parents of three very spoiled cats.