SHRM-Atlanta Program
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Employee Relations Sessions

In this track, sessions address topics that contribute to the development and maintenance of a productive work environment. While “employee relations” can and does include the union-focused “industrial relations,” it is a broader content area applicable to both union and non-union environments. The topics covered aim to help employers create positive relationships that foster employee motivation and contribute to organizational success.

Purpose + Passion = Productivity, Your Formula for Engaging and Empowering Your Workforce

We’ve all heard “Our employees are our most important asset” --- and yet the latest Gallup research shows only 29% of employees are engaged.  Kimberly Douglas has a passion and 25+ years of expertise in helping leaders bring out the best in their employees.  In this interactive session, she will share with you a proven formula – with concrete, actionable ideas – for having an immediate, positive impact on the levels of engagement and empowerment within your employees. 

Learning Objectives:

  1. Be able to clearly make the business case for the importance of employee engagement.
  2. Know what you can personally do to positively impact engagement and empowerment in your company.
  3. Create your 30-day plan for putting three things you learned into action.

Speaker: Kimberly Douglas, SPHR, CPF, President, FireFly Facilitation

Kimberly Douglas, SPHR, CPF, President, FireFly Facilitation, is an internationally recognized team effectiveness expert. Over the past 25 years, she has collaborated with hundreds of leaders – at organizations such as Coca-Cola, Home Depot, CDC, AT&T, and even the U.S. Marine Corps – to dramatically improve their business performance. Kimberly holds a Master of Science in Industrial/Organizational Psychology and is a Certified Professional Facilitator. Prior to founding FireFly 17 years ago, Kimberly was an organization effectiveness leader for Coca-Cola, a Director of Consulting with the Hay Group, and served in HR leadership roles in the hospitality, telecommunications and healthcare industries. Her critically-acclaimed book, The Firefly Effect, was published by Wiley in 2009.  She was the president of SHRM-Atlanta in 2003 and currently serves on its Board of Directors. In 2010 Kimberly was honored with the prestigious Lifetime Achievement Award for 25+ years of volunteer service to the chapter and the HR profession.

Using Assessments to Build Leadership Excellence

Objective assessments often strike fear in the hearts of high potentials and the people who manage them. What will the data say, how will they react, what will be the consequences and it is really worth the potential drama? Assessments are extremely effective tools for taking leadership development to the next level. The magic is all in HOW you do it and the extent to which it is integrated into the enterprise development process. This session with use a case study to talk honestly about the challenges of using assessments and share strategies and approaches for making it a success.

Learning Objectives:

  1. Understand the importance of assessments in a successful leadership development strategy.
  2. Learn practices and approaches that make assessments effective.
  3. Apply the learnings to your own work context.

Speaker: Leslie Joyce, SVP & Chief People Officer, Novelis

Leslie W. Joyce, Ph.D., is Senior Vice President and Chief People Officer for Novelis Inc - the world's leading producer of aluminum rolled products and the world leader aluminum recycling. Novelis has 12,500 employees in 31 facilities in 11 countries and annual revenues of approximately $11B. As the world leader in aluminum rolled products, Novelis is the key supplier to such premium brands as Audi, Jaguar, Mercedes, Coca-Cola and AB-InBev. Leslie joined Novelis in September 2009 as Vice President, Global Talent Management, responsible for all aspects of talent value chain from talent acquisition to leadership development succession planning and talent deployment. Prior to joining Novelis, Leslie was Vice President and Chief Learning Officer for The Home Depot. Leslie led the The Home Depot's Learning function for 5 of her almost 7 years with the company. In her role as CLO she was responsible for all aspects of delivering full service learning solutions for The Home Depot's 300,000+ employees. Leslie holds a PhD in industrial/organizational psychology from North Carolina State University.

So, You're a Leader, Now What? Management Basics for New Supervisors and Managers

All too often we promote our best workers and don't give them the basic skills they need to be successful. When we do train new leaders, we often times get too complex and confusing. This course helps new leaders gain the basic skills they need to lead, manage their day to day responsibilities and will help HR leaders understand the basics that their leaders need to be successful and show a creative way to train on these skills. We will review being a leader, good communication skills and how to be a clear and compelling leader.

Learning Objectives:

  1. Be a Leader: We will learn how to teach our leaders to act appropriately and in a fashion that allows for your team to be successful.
  2. Communication: Navigating the world of talking to diverse employees is difficult. This presentation will help share tips and tricks to give leaders a map for talking to their employees.
  3. Be Clear and Compelling: We will help give a map to leaders for setting expectations and boundaries for their employees.

Speaker: Michael Landis, PHR, Director, Human Resources, Children's Healthcare of Atlanta

Michael Landis is the Director of HR for Children's Healthcare of Atlanta. Michael began his career at Children's as a Volunteer Services Coordinator before promotions to HR Specialist, HR Generalist, HR Manager and now Director. Michael is a business partner for Scottish Rite's Management and Employees with Employee Relations concerns.

Building Company Culture Among Remote Employees

This joint presentation from Cooleaf, a provider of employee engagement software, and Daugherty Business Solutions, a leading management consulting firm, will address the challenges of building company culture when many of your employees work remotely or from home.

Learning Objectives:

  1. Tactics you can put into place to enhance employee engagement.
  2. The importance of rewards & recognition to culture-building and engagement.
  3. How technology can streamline efforts to engage and retain top talent.

Speakers: Prem Bhatia, CEO, Cooleaf, John Duisberg, COO, Cooleaf & Monika Mueller, Managing Director, Daugherty Business Solutions

Prem Bhatia is CEO and Co-Founder of Cooleaf. Cooleaf assists employers with their efforts to improve employee engagement through a combination of consulting services and technology. Cooleaf works with a growing client base that includes Children's Healthcare of Atlanta, RockTenn, and Woodward Academy. Cooleaf is a recipient of the Intel Innovation Award has been featured in the Atlanta Business Chronicle, Tech Cocktail, and The Wall Street Journal. Prem's professional background includes over 18 years of business and product leadership experience with companies including McKesson Corp., American Express Co., and Computer Sciences Corporation. Prem earned a Masters in Health Services Administration with Honors from The George Washington University and a Bachelors of Business Administration from Emory University.

John Duisberg is COO and Co-Founder of Cooleaf. At Cooleaf, John leads business development and client success management. Prior to co-founding Cooleaf, John spent 10 years managing complex deployments and product rollouts in the healthcare technology arena with Availity.

Monika Mueller is Managing Director for Daugherty Business Solutions in Atlanta, Georgia. In her role as Managing Director, Monika leads over 220 consultants toward Daugherty's vision of becoming the most relevant professional services firm in its local markets. Since joining Daugherty in 2011, Monika has worked with local Fortune 500 companies on large scale IT transformation efforts as well as leading local business operations. Monika has over 20 years of professional experience bringing creative solutions to her clients. Prior to Daugherty, Monika held leadership positions at Ernst & Young, PwC and General Motors/OnStar. She has also worked and lived in multiple cities across Europe leading Global Initiatives. Monika received her B.B.A. from Cleveland State University and an M.B.A. from the University of Missouri at Kansas City. She is involved in many local charities and also serves on the Advisory Board for Georgia State University.

Performance Management: Start To Finish

Employers should establish processes that will help them get the very best performance from each employee. This session will examine the basic performance management processes necessary to achieve this goal: screening and getting the best employees; thoroughly setting expectations for them; evaluating and managing through misconduct and performance issues and getting rid of the employees who fail to meet the employer's expectations. The session will cover both the legal and practical considerations of each of these major processes. The focus of this session will be positive and constructive with a goal of setting employees up to succeed, rather than to fail.

Learning Objectives:

  1. Help attendees have a constructive, holistic approach to performance management.
  2. Help attendees understand how the individual human resources transactions fit together to get the best performance out of employee.
  3. Help attendees generate documentation that will effectively communicate with employees while aiding in the defense of employment-related legal claims.

Speaker: D. Albert Brannen, Atlanta Managing Partner, Fisher & Phillips, LLP

D. Albert "Bert" Brannen is the Atlanta Managing Partner of Fisher & Phillips LLP. Bert has successfully represented clients in proceedings before the NLRB, EEOC, OFCCP, Wage and Hour Division, OSHA and other government agencies. He represents employers exclusively in solving their labor and employment law problems. Bert has been Chairman of the State Bar of Georgia's Labor and Employment Law Section. He is a past member of the Board for the Georgia Branch of the Associated General Contractors (AGC) and is immediate past Chair of AGC's national Labor & Employment Law Council. Bert been named a "Super Lawyer," one of The Best Lawyers in America and named as a member of Georgia Trend Magazine's "Legal Elite." Bert received his B.S. with honors from Georgia Tech and his MBA and J.D. cum laude from the University of Georgia.