SHRM-Atlanta Program
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Global Sessions

This session covers human resource related activities with global reach. Topics may include challenges of leading global teams, cultural competency, a look at labor law around the world and the movement and management of a global workforce.

The Business Case for Cultural Competency

Despite nearly two decades of corporate globalization and demographic changes, many organizations still struggle to find leaders who are effective in the ever increasingly global and multicultural economy. Why is it so difficult to develop effective multicultural leaders? Each company has its own specific needs and challenges, and every organization operates in a unique and rapidly different landscape in which work must be accomplished. But even so, organizations can develop global agility to better prepare for the challenges of managing and leading a global and multicultural workforce. This session will provide key insights on some of the core cultural/global competencies and look at skills and real work samples to demonstrate how organizations have changed, what they are doing to be successful in the new workplace, and how we as HR professionals, can assist our organization raise the bar in the journey to cultural competence.

Learning Objectives:

  1. Understand the new global and demographic landscape
  2. The connection between cultural competence and diversity and inclusion
  3. What is culture, a global mindset and cultural competence - tips & strategies for HR leaders

Speaker: Ila Gandhi, Client Strategy Consultant, TMC - A Berlitz Company

Ila Gandhi, an OD consultant and facilitator, brings over 25 years of corporate and consulting experience in several HR disciplines. Prior to consulting independently, Ila worked with Delta Air Lines where she held responsiblities for Global HR. Currently Ila is a TMC Consultant working on large scale global projects focused on cultural integration, managing change, and cultivating a global mindset in the workplace. Ila is a certified COA practitioner and Executive Coach and is passionate about building global capability and bringing a global perspective into the business.

Global Competency: How to Drive Corporate Growth and the Bottom Line

Changing global dynamics, such as swift global integration, the rapid expansion of a global consumer class, accelerated adoption of technology and global transportation systems, and the rise of urban areas as the engines of global economic growth have ushered in a new era that demands more global engagement from America’s businesses. In the global economy of the 21st Century, customers, and competitors alike, are increasingly found outside the U.S. In order to survive in today’s global economy, American companies must adapt from a predominantly domestic focus to a more global one. Global success will depend on an organization’s ability to: 1) adapt to new cultures in the form of customers, suppliers, partners, and competitors, and 2) embrace diversity, especially in its corporate culture, namely its employees and way of thinking. In today’s business world, global competency has transitioned from a “nice-to-have” to a critical component of any company’s strategy for growth.

Learning Objectives:

  1. Why it is important to think globally: Changing global dynamics have created an imperative for all U.S. companies to engage globally like never before
  2. Why you need to have a strategy to build global competency: Increasing business growth opportunities outside the U.S. call for increased global skills
  3. How to succeed in the global economy: More CEO’s are pursuing diverse and dynamic global partnerships to fuel growth

Speakers: Jorge L. Fernandez and Ric Hubler, Metro Atlanta Chamber 

Named the vice president of global commerce for the Metro Atlanta Chamber (MAC) on May 15, 2006, Jorge L. Fernandez leads the international investment recruiting arm of the MAC’s economic development division. Fernandez finds innovative ways to connect Atlanta area companies to international business growth opportunities, furthering Atlanta’s reputation as a top competitor in the global marketplace. Prior to joining MAC, Fernandez was the international and alliance vice president for Delta Air Lines at its world headquarters in Atlanta. His responsibilities encompassed all Caribbean, Latin American, Pacific and transatlantic operations, including airport customer service, finance, human resources, reservations and sales activities outside of the United States. In addition, he was charged with developing Delta’s alliance strategy, managing the SkyTeam global alliance and overseeing codeshare relationships with 16 partner airlines around the globe. Originally from Havana, Cuba, and fluent in English, Spanish and Portuguese, Fernandez holds a bachelor’s degree in business management from the University of Puerto Rico and a master’s degree in international marketing from Texas Christian University.

Ric Hubler joined Metro Atlanta Chamber’s (MAC) Global Commerce team as the director of global business growth in January 2007. Hubler is responsible for programs to increase international trade by helping local companies expand their businesses to international markets. He assists local small and medium-sized companies that are looking to expand internationally by helping them to identify new markets and investment opportunities outside the United States and putting them in touch with the proper resources, both locally and internationally. Hubler was a member of the inaugural class of Georgia State University’s Global Partners MBA program, where he earned his international MBA and membership into the Beta Gamma Sigma International Honor Society. He also holds a masters of international management degree from the Université de Paris, Panthéon-Sorbonne and a certificate from COPPEAD Graduate School of Business of the Federal University of Rio de Janeiro. Hubler obtained his bachelor of arts from Tulane University. He speaks Spanish and Portuguese.