2013 December Chapter Meeting
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Leading with Love: Servant Leadership Training
Wednesday, December 4, 2013  | 11:00am - 1:30pm | Georgia Aquarium

Business is all about people and relationships. Love is crucial for relationships. So why do we exclude love from the workplace?

A leader goes last. Joel Manby turns the traditional view of leadership on its head and presents a totally different approach. As an expert on leadership, he doesn’t lead with power. He leads with love. Joel has redefined love as a verb, not an emotion, to establish how leaders are to behave. He shares how the seven words that define love (patient, kind, trusting, unselfishness, truthful, forgiving and dedicated) are put into practice everyday. And it’s not just talk. The company puts its money where its mouth is. HFE employees are evaluated on their financial goals and on how they treat each other and their guests.

Speaker: Joel Manby, President & CEO, Herschend Family Entertainment Corporation (HFE)

Joel Manby is President and Chief Executive Officer of Herschend Family Entertainment Corporation (HFE). HFE is the largest family owned theme park corporation in the U.S. The Company creates, develops and operates entertainment, tourism and hospitality properties spanning 27 locations in eleven states.

An expert on leadership and customer relations, he spent 20 years in the auto industry. Joel was a member of the start-up team for Saturn Corporation where he was instrumental in launching Saturn’s innovative marketing and distribution strategy. After seven years with Saturn and a two-year term with GM’s International Division, he was promoted to CEO of Saab Automobile USA. During his four-year tenure at Saab, he led the company to dramatic results as sales increased by 67 percent and their J.D. Power Quality Rating improved from 30th to fifth in the industry.

As valedictorian of Albion College, Joel was a Rhodes scholarship finalist. He earned an MBA from Harvard Business School on a GM scholarship. His involvement with his alma mater has continued throughout his career. Joel was elected to the Albion College Athletic Hall of Fame in 1991 and has served on the Albion College Board of Trustees. Celebrating his accomplishments and his dedication to the college, Albion presented Joel with the Distinguished Alumni Award.

In March 2010, he was featured on the hit CBS show Undercover Boss. Manby and the employees of HFE moved millions of viewers across the world with their unique approach to leadership. He now shares the principles that make HFE successful in his new book, Love Works.


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