CHAPTER MEETING: Micro-Messages - Inclusion and Belonging**
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CHAPTER MEETING: Micro-Messages - Inclusion and Belonging**

When: Friday, February 22, 2019
7:30 AM - 10:00 AM
Where: AT&T Lenox Campus - Multipurpose Room
1025 Lenox Park Blvd
Atlanta, Georgia  30319
United States
Contact: SHRM-Atlanta

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Advanced Registration DeadlineFebruary 8, 2019


What gets in the way of others experiencing inclusion and feeling a sense of belonging in the presence of others? Often, it’s the little things we do or say or don’t say. They aren’t behaviors that on the surface appear harmful and sometimes may be related to our unconscious or implicit biases. Conversely, we can improve our social intelligence, and overall success by intentionally sending welcoming messages and inclusive behaviors.

Researchers cite that in the space of a one-minute conversation, each individual will send between 40 and 50 micro-messages to one another.  
You've done it. And it's been done unto you. You shake a person's hand, but barely make eye contact. You sit in on a colleague's presentation and repeatedly glance down at your watch. You "listen" while pecking away at an instant message. It turns out that these seemingly unrelated acts of disrespect have a name: microinequities.  And their impact goes far deeper than what meets the eye.  

Coined by MIT researcher Mary Rowe, PhD, the term has been defined as: 

  • subtle slights and snubs that devalue an employee 
  • instances of minute, subtle interactions which are perceived as imbalances of human actions, communicating who is in the inner circle and who is not 
  • all of the indirect offenses that can demoralize an employee


These behaviors set organizational culture, sub-cultures, and climate. They can serve as strategies for disconnection and exclusion, or setting psychological safety and inclusion. If you are interested in developing your social intelligence and savvy, join Pearl Alexander as she provides more insight on the subtle messages we send through micro-behaviors. 


In this 90-minute session, participants will:

  1. reflect on how their behaviors may be landing on others
  2. review a variety of micromessages to discover blind spots
  3. generate self-insights about how small things we can inhibit or increase inclusion



  • 7:30 AM - 8:00 AM        Registration, Networking, and Breakfast
  • 8:00 AM - 8:10 AM        Welcome
  • 8:10 AM - 9:45 AM        Program
  • 9:45 AM - 10:00 AM      Closing Remarks


Continuing Education Credit

This program provides 1.5 hours of SHRM PDC / HRCI CE credit.


Pearl Alexander

Pearl Alexander serves as executive director of diversity, inclusion, and engagement at the Georgia Institute of Technology. A visionary and masterful coach, she has created an unprecedented presence as a thought partner with people at Georgia Tech and across higher education. Alexander serves leaders in reflective methods that guide them through personal discovery, self-mastery, uncovering talent, and shifting mindsets during times of change and transition.

Through her strengths as a change agent, she has catalyzed transformations in culture and organizational leadership practices – often called upon to solve some of the most sensitive and complex challenges of these times. Alexander is known for compassionately speaking truth to power. Sought-after by the C-suite for her abilities to excavate difficult stories, lead fierce dialogues, and coach self-acceptance and valued behaviors, she leads the evolution of diversity and inclusion strategy, learning curricular innovations, and engagement experiences to nurture global leadership capacity in administrators at Tech. Alexander serves as a senior advisor and confidante to the Institute’s chief diversity officer, organizational leadership teams, groups, and individuals.

Her career assignments have spanned from peace-builder to equity expert to spokesperson. Coaching members of the president’s cabinet, Alexander’s leadership has contributed to Georgia Tech‘s first recognition as a thought leader and for implementing award-winning diversity and inclusion practices that have continued throughout her career.

A featured speaker, moderator, and onsite coach at leadership institutes, retreats, and conferences, her audiences have spanned higher education, government, corporate, and international professionals. Alexander’s notable commentary has been shared in various media including The Wall Street Journal, The Atlanta Journal-Constitution, The Chronicle of Higher Education, Profiles in Diversity JournalAcademic Leader, Womenetics, The Jabian Journal, Diversity Woman, and National Public Radio. Her speaking engagements include the Inaugural Institute for Federal Leadership in Diversity and Inclusion – Washington, D.C., local chapters of the International Coaches Federation and Association of Talent Development, and nationally for the College and University Professionals Association for Human Resources, Linkage, and The Conference Board on topics related to organizational leadership and culture.

Alexander selectively participates in international and national think tanks on the future of work, shaping leadership cultures and strategic talent practices. She chairs or serves as a consultant to professional development organizations and diversity and inclusion councils. Alexander is currently a member of Forbes Coaches Council, Columbia Coaching Learning Association, National Association for Diversity Officers in Higher Education, and the Moth Director’s Circle.

She delights in story listening, mentoring fellow introverted leaders of all ages, and practicing improvisational acting skills. Alexander is a social innovator who has navigated a progressive 30-year career in human capital management. She integrates her expertise in diversity and inclusion principles within her coaching practice and consultancy services in hopes to inspire others to access their personal power and step into “wholeness.” 


Advanced Registration Deadline: February 8, 2019

Advanced Regular
Member $40 $55
Future Member $60 $75
Student Member $20 $35

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Cancellation Policy

Cancellation Deadline: February 15, 2019

Can’t make it? Can someone else from your office attend in your place? Substitutions are allowed; however, the non-member rate may apply. To transfer your registration please submit your request via email to

Would you like to transfer an upcoming registration from one event to another? Requests for transfers must be made by the event cancellation date, usually seven days prior to the event.

Cancellations must be made by the cancellation deadline for the specific event, usually seven days prior for most events. All cancellations are subject to a minimum $20 administration fee. Some events may have a higher fee, please refer to the individual event page, or to your confirmation email. Cancellations/No-Shows on the date of the event forfeit the entire registration fee. No refunds or transfer of fees will be made after the date of the event.